The very presence of Metro Pacific Health is an innovation in itself. By infusing capital into the integration of our hospitals, outpatient care centers, and other medical facilities, we make private healthcare easier to access and navigate for more Filipinos.
Responding to health needs online
A 2019 survey has shown that, compared to the rest of the world, Asia is where patients are most keen to experience the convenience of digital healthcare. Telemedicine apps saw a spike in demand at the onset of the COVID-19 pandemic, and health technology companies witnessed a rise in active users in the continent.
As the leading and most-valued integrated healthcare network in the country, MPH is in a unique and strategic position to fill this gap with the latest digital solutions.
Investment in both medical science and data fits perfectly with Manny V. Pangilinan’s dream of making healthcare more accessible. By linking up hospital care with mobile, home, and virtual care, no Filipino will have to leave their country, or even their home, to get world-class medical attention.
MPH has committed to pouring resources into improving our digital landscape to ensure we are fully patient- focused in our care delivery. This includes upgrading our hospital information systems, electronic medical records, virtual care platforms, and dynamic online portals.
Imagine, a single patient ID for every patient in the interconnected network nationwide, armed with a safe and secure access to one’s e-medical records anytime, anywhere. A single patient may transact with as many as four or five interconnected member facilities in a seamless healthcare journey.
Shifting to ‘smart’ healthcare
MPH has begun the process of transforming all our hospitals into ‘smart’ healthcare providers. As such, they will be equipped with digital tools for easier clinical triaging, automating documentation to reduce nursing workloads, and seamless data monitoring within the entire patient journey.
By optimizing the way our staff serves as first responders, we accelerate the recovery of our patients. Further tech improvements like voice-enabled AI assistants in non-clinical support services as well as remote diagnostics in a home-care environment are also in the pipeline.